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Jakvet is a veterinary clinic with multiple branches that has been facing difficulties due to the use of systems that do not align with their business processes.

Currently, many processes are still manually conducted, such as medical records, inventory management, and ordering of supplies. This situation leads to inefficiencies and a high risk of data loss.
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Challenge
Manual Medical Records: Each branch has different and unintegrated medical records, making it difficult to access comprehensive patient information. Complex Stock Management: The lack of an automated stock system makes stock control difficult and prone to errors. Tracking Medication Usage: It is challenging to track medication usage in detail due to manual processes. Manual Order Processing: Ordering goods is still done manually via WhatsApp, which is inefficient and error-prone. Coordination and Approval: The approval process between teams is still manual, causing slow workflow and supervision difficulties.
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Solution

Digitization of Medical Records: Develop a system that allows patient medical records from all branches to be integrated into one application, making data access easy and fast.

Automated Stock System: Replace the manual stock system with an integrated digital system, allowing more effective and efficient stock control.

Medication Usage Tracking: Implement a feature to track medication usage in detail, reducing errors and increasing efficiency.

Digital Purchase Order System: Develop a digital order feature that replaces the manual WhatsApp process, making it faster and more accurate.

Digital Coordination and Approval: Integrate a digital approval system that facilitates team coordination and speeds up workflow.

Result

Increased Efficiency and Coordination: Within six months of implementation, significant improvements in efficiency and coordination between branches and teams are expected.

Structured Business Processes: Business processes will become faster, more structured, and integrated, reducing manual errors and increasing productivity.

Improved Data Security: Patient data and other important information will be more secure and well-organized.

Effective Stock Management and Tracking: Stock management will be easier and more accurate, reducing the risk of stockouts or overstocking.

Faster and More Accurate Order Processing: Ordering goods will be faster and timely, reducing the errors often encountered with manual processes.